Welcome to Siratullah Lifestyle (siratullahlifestyle.com). By browsing our website, registering an account, or placing an order through our online store, you acknowledge and agree to the terms, conditions, and notices detailed below. Please read these terms carefully before placing your order.

1. About Siratullah Lifestyle (Active Online Store)

Siratullah Lifestyle is an active online atelier and fashion boutique based in Bangladesh. We specialize in thoughtfully designed women's three-piece ensembles, coordinated kurta sets, festive attire, and artisanal sarees. All sales, transactions, and customer relationships are conducted through our official online storefront, verified social channels, and authorized customer support channels.

2. Product Descriptions, Sizing & Fabric Authenticity

We make every effort to display the colors, fabrics, textures, and silhouettes of our garments with maximum accuracy. However, slight variations may occasionally occur due to monitor color calibration, digital photography lighting, and the distinct characteristics of handloom or naturally dyed textiles.

Garment dimensions (chest, kameez length, shoulder, trouser waist, and sleeve) are provided in our Size Guide. Customers are strongly encouraged to inspect the Size Guide or consult our wardrobe advisors via WhatsApp prior to purchasing to ensure the best fit.

3. Order Confirmation & Verification

Placing an order online creates an offer to purchase. To protect our patrons and guarantee delivery precision, our wardrobe team verifies every order via phone call, SMS, or WhatsApp before the package is handed over to our logistics partner. Siratullah Lifestyle reserves the right to decline or cancel orders if contact information is invalid, an item is unexpectedly out of stock, or if fraudulent activity is suspected.

4. Pricing & Payment Terms

All prices listed on our website are in Bangladeshi Taka (BDT) and include all applicable taxes. Delivery charges are displayed clearly during checkout and confirmed before delivery dispatch.

• Cash on Delivery (COD): Customers can pay in cash directly to the delivery courier upon receiving their package across all 64 districts.
• Order Total: The item price at the time of order confirmation is guaranteed; no hidden charges will be applied.

5. Nationwide Shipping & Delivery

We partner with Bangladesh’s leading courier networks (such as Steadfast Courier, Pathao, and Paperfly) to ensure prompt and secure delivery:

• Inside Dhaka & Narayanganj: Standard delivery within 2 to 3 business days.
• Outside Dhaka (All 64 Districts): Standard delivery within 3 to 5 business days.
• Inspection upon Delivery: Customers are advised to check the outer package seal at the time of delivery. If the package appears visibly opened or severely tampered with, please alert the delivery agent immediately and notify our customer service.

6. 7-Day Exchange Policy

We want you to feel complete confidence in your wardrobe choice. If you receive an ensemble with a sizing issue, a manufacturing defect, or an incorrect item, you may request an exchange within 7 days of delivery, provided that:

• The garment is unworn, unwashed, and unaltered.
• All original brand tags, labels, and packaging remain intact and attached.
• The item is free from perfumes, stains, makeup, or marks.

To initiate an exchange, simply reach out to our team via WhatsApp at +8801320884444 with your Order ID and photos of the garment.

7. Intellectual Property Rights

All content hosted on this website — including brand logos, product photography, editorial imagery, product descriptions, website design, and typography — is the exclusive intellectual property of Siratullah Lifestyle and protected under Bangladesh copyright and intellectual property laws. Unauthorized reproduction, modification, or commercial distribution is strictly prohibited.

8. Our Official Offices & Customer Support

For customer assistance, styling advice, or order queries, you can connect directly with our offices: