At Siratullah Lifestyle (siratullahlifestyle.com), we are dedicated to protecting the privacy, confidentiality, and integrity of your personal information. This Privacy Policy details the data we collect when you visit our website, communicate with our customer service team, or place an order for our women's three-piece collections and fashion ensembles.

1. Information We Collect

To ensure prompt order fulfillment and provide attentive customer support, we collect only the necessary details when you place an order or interact with our atelier:

• Contact Details: Your full name, delivery phone number, alternative phone number, and email address (if provided).
• Delivery Address: Your house address, street/holding number, area, district, and division across Bangladesh.
• Order Information: Items purchased, chosen sizes, selected colors, quantity, order value, and special delivery notes.
• Communication Records: Customer care inquiries, sizing guidance records, and WhatsApp messages regarding order status.

2. How We Use Your Information

Your information is utilized solely to provide an exceptional shopping experience. Specifically, we use your data to:

• Process, package, and dispatch your orders quickly and accurately.
• Contact you via phone call, SMS, or WhatsApp to confirm garment measurements, color selections, and delivery availability.
• Hand over necessary address and phone details to our authorized courier partners for door-to-door delivery.
• Provide after-sales support, handle 7-day exchanges, and address any customer inquiries.
• Maintain website security, prevent fraudulent transactions, and optimize our digital storefront.

3. Payment Privacy & Financial Security

Siratullah Lifestyle primarily operates on a Cash on Delivery (COD) basis, which means you do not need to share credit or debit card details to place an order. If online payments are made in the future via authorized payment gateways, all transactions are processed through certified, bank-grade encrypted channels. Siratullah Lifestyle never stores sensitive credit card numbers or banking passwords on our servers.

4. Data Sharing & Third-Party Partners

We strictly respect your privacy. We do not sell, rent, trade, or disclose your personal information to third parties for commercial advertising or marketing.

The only third parties who receive your contact details are our trusted logistics partners (such as Steadfast Courier, Pathao, or Paperfly) strictly for the purpose of locating your address and handing over your parcel.

5. Cookies & Browsing Data

Our website uses basic functional session cookies to facilitate your shopping experience — such as remembering items in your shopping bag, preserving your wishlist selections, and monitoring website speed. You can disable cookies through your browser settings at any time, although some features of the shopping cart may require cookies to function smoothly.

6. Data Protection & Your Rights

We implement appropriate technical, electronic, and physical safeguards to prevent unauthorized access, alteration, or disclosure of customer records. You have the full right to:

• Inquire about the personal information we hold regarding your orders.
• Request immediate corrections to your phone number, address, or customer details.
• Request complete deletion of your customer account and contact history from our active records.

7. Our Offices & Privacy Contact

If you have questions regarding this Privacy Policy, wish to update your details, or need data assistance, please contact our team: